How to Order

By phone

• Telephone: 01772 331815 Daily from 8am to 8pm
• Helpline: 01772 331815 Daily from 8am to 8pm
• Outside UK : +44 1772 331815 Daily from 8am to 8pm
• Fax: 01772  331898 (at any time)

Internet

Use this site to place your order or email us: enquires@eczemaclothing.com

By post

Please complete the order form in the back of our catalogue

Return the order form to:

• Cotton Comfort
• Unit C, Western Avenue
• Matrix Park
• Chorley, Lancashire
• PR7 7NB

Delivery

All in stock items should reach you within 7 days (except during very busy periods). We try to maintain stock of all items however shortages can occur at times. If delivery is delayed due to an ordered item being out of stock we will inform you immediately. We only charge you postage once per order - even if we send you more than one parcel.

Please let us know if an order is urgently required.

UK Postage

UK £4.50

For Special Deliveries UK ONLY you must place your order before 12 noon to be delivered by 1pm the following day.

UK only - Special delivery charge - additional £5.00, delivery before 1pm Next Day.

An extra day may be required in some busy areas.

Overseas Orders

We welcome orders from overseas customers. All overseas orders are sent Air Mail - International Recorded delivery or International Registered for orders over £50 in value.

Please pay additional postage and handling charges as follows:

• European destinations £5.00
• Rest of the World £10.00

Returns/Exchange - Our Guarantee

We are happy to exchange or refund any item that does not prove suitable for any reason. We must insist that returns are carefully packed, in original Packaging and condition, and returned within 14 days of receipt. We reserve the right to refuse to accept any returns that do not conform to these conditions.

Please remember that you are responsible for any returned goods until they reach our warehouse.

We recommend that you obtain a Proof of Posting Certificate from your Post Office at the time of posting in case the parcel fails to reach us. This certificate is free.

Cotton Comfort does not pay for the cost of return postage.

Size Chart Children

All our children are differently sized so we size our clothes on height alone.

Our clothes are generously sized with plenty of room to grow so please buy true to size.

Before ordering we suggest that you measure the height of your child - from the top of the head to heel measurement.

Each size should fit until the child is ready for the next size up therefore there is 10cms growth in each size so, for example, a size 90 will fit until the child is ready for size 100.

If your child is measuring 92/94 then still buy the size 90 as the size 100 in turn will fit up to a 110 and would be huge on a 92/94 size.

The most common reason for return of clothing is because it is too big.

The age guide is intended for approximate age only - the height is the most important measurement.